Was at your restaurant this Sunday with 5 family members. One was my 96 year old mother in law and a 7 year old mentally disabled little girl who is vary hard to keep still. We waited 45 min for a table and was told we could not be seated till the "whole: party arrived. Yet there was a table available. When I asked how much longer we had to wait the hostess replied" about another 20 more minutes". When I asked for the manger I had to talk with a young long haired boy who did not know how to deal with a complaint. All he would say to us is, "I sympathize with you". We did not want his sympathy just a table. We walked out and will never return to you restaurant and will NEVER recommend it to other. We have dined there before and your food is great but the service and your manager's customer relations, "STINKS"
I ordered raw oysters and boiled shrimp at Captain's. The waitress was very apathetic and slow. The food looked dirty, with sea sludge floating in the water and filmy on top of the oysters. The waitress neglected us as we waited, and a bartender c
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I don't know what happen to this place. They use to be pretty good. The last couple of times I went there the food has gotten worse and worse(Shrimp Diablo, Broiled Crawfish Tails and Fried Crawfish Tails). And the service with it(charged of items th
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I go here with adult friends to unwind. I usually have good service and good food (Love the Oysters Dioblo and broiled crawfish tails!). Although I love it with friends, I don't take my kids.
Was at your restaurant this Sunday with 5 family members. One was my 96 year old mother in law and a 7 year old mentally disabled little girl who is vary hard to keep still. We waited 45 min for a table and was told we could not be seated till the "whole: party arrived. Yet there was a table available. When I asked how much longer we had to wait the hostess replied" about another 20 more minutes". When I asked for the manger I had to talk with a young long haired boy who did not know how to deal with a complaint. All he would say to us is, "I sympathize with you". We did not want his sympathy just a table. We walked out and will never return to you restaurant and will NEVER recommend it to other. We have dined there before and your food is great but the service and your manager's customer relations, "STINKS"
Was at your restaurant this Sunday with 5 family members. One was my 96 year old mother in law and a 7 year old mentally disabled little girl who is vary hard to keep still. We waited 45 min for a table and was told we could not be seated till the "whole: party arrived. Yet there was a table available. When I asked how much longer we had to wait the hostess replied" about another 20 more minutes". When I asked for the manger I had to talk with a young long haired boy who did not know how to deal with a complaint. All he would say to us is, "I sympathize with you". We did not want his sympathy just a table. We walked out and will never return to you restaurant and will NEVER recommend it to other. We have dined there before and your food is great but the service and your manager's customer relations, "STINKS"