service sucks, been there almost every other weekend for the past three years. other day got take out told me twenty-thirty minutes, went in and several other people were also told the same. after waiting an hour and seeing people getting served in the restaurant ten minutes after walking in I told them my phone number and to cancel my order. I can understand being busy but treating your loyal customers like crap will make me never go back again. not once did they apoloogize or try to contact me. I then tried a place down the road and actually found the food to be much better. never again hong kong cafe, your customer service sucks! you lost a loyal customer who was very patient and just got treated like crap!
service sucks, been there almost every other weekend for the past three years. other day got take out told me twenty-thirty minutes, went in and several other people were also told the same. after waiting an hour and seeing people getting served in the restaurant ten minutes after walking in I told them my phone number and to cancel my order. I can understand being busy but treating your loyal customers like crap will make me never go back again. not once did they apoloogize or try to contact me. I then tried a place down the road and actually found the food to be much better. never again hong kong cafe, your customer service sucks! you lost a loyal customer who was very patient and just got treated like crap!
service sucks, been there almost every other weekend for the past three years. other day got take out told me twenty-thirty minutes, went in and several other people were also told the same. after waiting an hour and seeing people getting served in the restaurant ten minutes after walking in I told them my phone number and to cancel my order. I can understand being busy but treating your loyal customers like crap will make me never go back again. not once did they apoloogize or try to contact me. I then tried a place down the road and actually found the food to be much better. never again hong kong cafe, your customer service sucks! you lost a loyal customer who was very patient and just got treated like crap!