Phoenix Restaurant Guide

Marcellino Ristorante
2 stars (1 ratings)

(602) 216-0004

1301 East Northern Avenue, Phoenix, AZ 85020

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Italian Food & Culture History

January 1, 2008 @ 3:30 PM
1  out of 5 stars
a diner from Scottsdale, AZ
My girlfriend and I went here for the first time last night, and had by far the worst dining experience of our lives. We have been to a variety of high end restaurants in the area, and have never experienced service as poor as this. Through the meal we were visited perhaps 3-4 times by our server, who was neither helpful, nor professional. The meal I was served was mediocre, and the one my girlfriend was served was downright offensive. After the first bite she requested it be returned, at which point we decided it would be best to leave asap. I hastily finished my meal, and to our suprise we were stil charged for her meal. When questioned about this no attempts were made by any of the staff to make the situation better, and we were told that the meal was in fact delicious; it was downright apalling. For the prices they were charging we have come to expect a far higher level of service, and it can be found at almost any other pricey restaurant in the area. A meal that was meant to be a nice, relaxing, special night instead was turned into the worst dining experience of either of our lives, ending with my girlfriend in tears. We will certainly be spreading the word about our poor experience and I would recommend the highest degree of caution. EAT HERE AT YOUR OWN RISK!

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Read More: Phoenix Restaurant Reviews

Avg Rating: 2  out of 5 stars

Number of Reviews: 1

January 1, 2008 @ 3:30 PM
1  out of 5 stars
a diner from Scottsdale, AZ
My girlfriend and I went here for the first time last night, and had by far the worst dining experience of our lives. We have been to a variety of high end restaurants in the area, and have never experienced service as poor as this. Through the meal we were visited perhaps 3-4 times by our server, who was neither helpful, nor professional. The meal I was served was mediocre, and the one my girlfriend was served was downright offensive. After the first bite she requested it be returned, at which point we decided it would be best to leave asap. I hastily finished my meal, and to our suprise we were stil charged for her meal. When questioned about this no attempts were made by any of the staff to make the situation better, and we were told that the meal was in fact delicious; it was downright apalling. For the prices they were charging we have come to expect a far higher level of service, and it can be found at almost any other pricey restaurant in the area. A meal that was meant to be a nice, relaxing, special night instead was turned into the worst dining experience of either of our lives, ending with my girlfriend in tears. We will certainly be spreading the word about our poor experience and I would recommend the highest degree of caution. EAT HERE AT YOUR OWN RISK!
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Marcellino Ristorante Map

Recent Marcellino Ristorante Reviews

January 1, 2008 @ 3:30 PM
1  out of 5 stars
a diner from Scottsdale, AZ
My girlfriend and I went here for the first time last night, and had by far the worst dining experience of our lives. We have been to a variety of high end restaurants in the area, and have never experienced service as poor as this. Through the meal we were visited perhaps 3-4 times by our server, who was neither helpful, nor professional. The meal I was served was mediocre, and the one my girlfriend was served was downright offensive. After the first bite she requested it be returned, at which point we decided it would be best to leave asap. I hastily finished my meal, and to our suprise we were stil charged for her meal. When questioned about this no attempts were made by any of the staff to make the situation better, and we were told that the meal was in fact delicious; it was downright apalling. For the prices they were charging we have come to expect a far higher level of service, and it can be found at almost any other pricey restaurant in the area. A meal that was meant to be a nice, relaxing, special night instead was turned into the worst dining experience of either of our lives, ending with my girlfriend in tears. We will certainly be spreading the word about our poor experience and I would recommend the highest degree of caution. EAT HERE AT YOUR OWN RISK!