I've dined at Nidos many times, but last evening, decided to leave before we were seated. My husband had called the day before (2/13) to make a reservation and was told that they didn't take reservations and if we came at 7:30, there should be no problem in getting a table. We arrived at 7:30 - 3 parties were in front of us. Within 20 minutes, the line was out the door. A couple walked in past us, saying they had a reservation. When we got the owner's attention, my husband tried to tell him that he tried to make a reservation, but he blew him off. At this point, it's already 8:30 and they are seating parties with reservations for 8PM. Since it was my husband's birthday, we stayed because he really wanted to dine at Nidos. At 9PM, we were still waiting for a table (next in line after all the parties with reservations, who were being seated.) Again we spoke with the owner and he just motioned to the bench to wait. We decided that 90+ minutes was sufficient time to wait and would leave if not the next table seated. The owner returned and motioned for another couple with a reservation. Before we could blow us off again, I expressed my dissatisfaction with his lack of regard for the situation. At this point, he told me if I wanted a table he would get me a table right away or I could leave. With that attitude, we left. I don't care how good the food is at Nidos, it's obvious they overbooked their reservations for 2/14 and didn't ever let those in line know how long the wait would be. This lack of concern for customers will not bring me back again to this restaurant.
May 23, 2007 @ 5:50 PM
a diner from Frederick, MD
When we came in with kids they stuck us in the back and practically ignored us. The service was horrible. However, the food was decent. I would not visit this place twice. Instead go across the street to Venuti's that place is amazing and for the same prices.
I've dined at Nidos many times, but last evening, decided to leave before we were seated. My husband had called the day before (2/13) to make a reservation and was told that they didn't take reservations and if we came at 7:30, there should be no problem in getting a table. We arrived at 7:30 - 3 parties were in front of us. Within 20 minutes, the line was out the door. A couple walked in past us, saying they had a reservation. When we got the owner's attention, my husband tried to tell him that he tried to make a reservation, but he blew him off. At this point, it's already 8:30 and they are seating parties with reservations for 8PM. Since it was my husband's birthday, we stayed because he really wanted to dine at Nidos. At 9PM, we were still waiting for a table (next in line after all the parties with reservations, who were being seated.) Again we spoke with the owner and he just motioned to the bench to wait. We decided that 90+ minutes was sufficient time to wait and would leave if not the next table seated. The owner returned and motioned for another couple with a reservation. Before we could blow us off again, I expressed my dissatisfaction with his lack of regard for the situation. At this point, he told me if I wanted a table he would get me a table right away or I could leave. With that attitude, we left. I don't care how good the food is at Nidos, it's obvious they overbooked their reservations for 2/14 and didn't ever let those in line know how long the wait would be. This lack of concern for customers will not bring me back again to this restaurant.
May 23, 2007 @ 5:50 PM
a diner from Frederick, MD
When we came in with kids they stuck us in the back and practically ignored us. The service was horrible. However, the food was decent. I would not visit this place twice. Instead go across the street to Venuti's that place is amazing and for the same prices.
I've dined at Nidos many times, but last evening, decided to leave before we were seated. My husband had called the day before (2/13) to make a reservation and was told that they didn't take reservations and if we came at 7:30, there should be no problem in getting a table. We arrived at 7:30 - 3 parties were in front of us. Within 20 minutes, the line was out the door. A couple walked in past us, saying they had a reservation. When we got the owner's attention, my husband tried to tell him that he tried to make a reservation, but he blew him off. At this point, it's already 8:30 and they are seating parties with reservations for 8PM. Since it was my husband's birthday, we stayed because he really wanted to dine at Nidos. At 9PM, we were still waiting for a table (next in line after all the parties with reservations, who were being seated.) Again we spoke with the owner and he just motioned to the bench to wait. We decided that 90+ minutes was sufficient time to wait and would leave if not the next table seated. The owner returned and motioned for another couple with a reservation. Before we could blow us off again, I expressed my dissatisfaction with his lack of regard for the situation. At this point, he told me if I wanted a table he would get me a table right away or I could leave. With that attitude, we left. I don't care how good the food is at Nidos, it's obvious they overbooked their reservations for 2/14 and didn't ever let those in line know how long the wait would be. This lack of concern for customers will not bring me back again to this restaurant.
May 23, 2007 @ 5:50 PM
a diner from Frederick, MD
When we came in with kids they stuck us in the back and practically ignored us. The service was horrible. However, the food was decent. I would not visit this place twice. Instead go across the street to Venuti's that place is amazing and for the same prices.