The level of service that I continously receive at your Ayers location in Corpus Christi is very low. I normally do not complain but on this occassion I felt I needed to voice my displeasure. I did not get my entire order that I paid for. I called the location and spoke with the manager who did ask me to come back to correct the issue. I asked if I needed to bring the plate back but did not get a clear response. When I went back to the location they acted like were doing me a favor correcting my order and told me they needed the plate back to fully correct the error. I was never apologized to for the error or the fact that I had to leave my home and return to a cold dinner. This location is notorious for getting my order wrong but it is the closest to my residence. As a manager of customer service, I realize that mistakes happen. However, I also know that making the customer feel that the problem is theirs only is not good business.
Food was below average, and the service was even worse. Took over 20 minutes to get a BBQ plate that was pre-made. portions were very small and owner had the attitude that he was owed something. Would never return or advise anyone else to go.
absolutely excellent korean food, only problem is that some of the waiters have a really strong accent and can't speak english very well. A little overpriced, but overall a good place to get some good Korean food.
The level of service that I continously receive at your Ayers location in Corpus Christi is very low. I normally do not complain but on this occassion I felt I needed to voice my displeasure. I did not get my entire order that I paid for. I called the location and spoke with the manager who did ask me to come back to correct the issue. I asked if I needed to bring the plate back but did not get a clear response. When I went back to the location they acted like were doing me a favor correcting my order and told me they needed the plate back to fully correct the error. I was never apologized to for the error or the fact that I had to leave my home and return to a cold dinner. This location is notorious for getting my order wrong but it is the closest to my residence. As a manager of customer service, I realize that mistakes happen. However, I also know that making the customer feel that the problem is theirs only is not good business.
The level of service that I continously receive at your Ayers location in Corpus Christi is very low. I normally do not complain but on this occassion I felt I needed to voice my displeasure. I did not get my entire order that I paid for. I called the location and spoke with the manager who did ask me to come back to correct the issue. I asked if I needed to bring the plate back but did not get a clear response. When I went back to the location they acted like were doing me a favor correcting my order and told me they needed the plate back to fully correct the error. I was never apologized to for the error or the fact that I had to leave my home and return to a cold dinner. This location is notorious for getting my order wrong but it is the closest to my residence. As a manager of customer service, I realize that mistakes happen. However, I also know that making the customer feel that the problem is theirs only is not good business.