Carrabba's Italian Grill

My family and I really like Carrabba's if we are looking for a chain restaurant. They are very well run establishment. The food is consistent and the service is warm and friendly. The managers are always looking to make sure the customer is happy even if it cost them some bottom line dollars. We had one instance where the calamari batter was too salty and the manager immediately took the dish back to the kitchen and had the chef dump out the old batter and make new ones. That is very rare these days to see such management and willingness to perfect their customer's experience. Well done Carrabba's!