Goose Island used to be a wonderful neighborhood brewpub but with the growth of the Lincoln Park neighborhood this establishment has begun to suffer -- most notably in the area of service. My most recent visit was by far one of the most excruciating experiences of my life. I was seated in the bar area and it was anything but crowded. I waited 20 minutes for a server to acknowledge our presence (even after verbal and physical gestures). Finally, she dumps us off on another server without saying a word, throws the menu down in front of us and walks away shaking her head in disbelief -- as if WE were the problem. I finally spoke with the manager and, although sympathietic, he offered no compensation of any sort (that is until we asked him for it once we received our check). This would not be a big issue if I hadn't already had a conversation with this manager two weeks prior about the same issues. I used to work in the service industry and recognize the problems here: poor management and an untrained staff.
They do have great beer and the brewmaster is a true gem. I will miss him and the wonderful craft brewed beer as I doubt I will ever frequent the restaurant again.
Not exactly the best place for a family with younger children, but great for a group of friends to hang out. Equipped with a full bar and your choice of outdoor or indoor dining, this would be a wonderful place to host a party. The price range is gre
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My sorority had a breakfast affair there in September. Since I don't travel into the city much for food. I was pleasantly surprised by the elegance of the decor, the helpful wait staff and the enticing and delicious breakfast of sausages, bacon, frie
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The Grill Room, a casual restaurant/bar in Chicago, arguably has the best steak in Chi-Town. Also, if you do like to have a few drinks here and there, you will not be disappointed because they seem to be a bit heavy handed while they're pouring (if y
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I have eaten 3 times at this establishment and I
live out of state. I hope to be alive in 2013 and
have my brother drive me there to enjoy it one more time. Everything is excellent and from scratch and organic.
I had the privelege to meet the ow
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Goose Island used to be a wonderful neighborhood brewpub but with the growth of the Lincoln Park neighborhood this establishment has begun to suffer -- most notably in the area of service. My most recent visit was by far one of the most excruciating experiences of my life. I was seated in the bar area and it was anything but crowded. I waited 20 minutes for a server to acknowledge our presence (even after verbal and physical gestures). Finally, she dumps us off on another server without saying a word, throws the menu down in front of us and walks away shaking her head in disbelief -- as if WE were the problem. I finally spoke with the manager and, although sympathietic, he offered no compensation of any sort (that is until we asked him for it once we received our check). This would not be a big issue if I hadn't already had a conversation with this manager two weeks prior about the same issues. I used to work in the service industry and recognize the problems here: poor management and an untrained staff.
They do have great beer and the brewmaster is a true gem. I will miss him and the wonderful craft brewed beer as I doubt I will ever frequent the restaurant again.
Goose Island used to be a wonderful neighborhood brewpub but with the growth of the Lincoln Park neighborhood this establishment has begun to suffer -- most notably in the area of service. My most recent visit was by far one of the most excruciating experiences of my life. I was seated in the bar area and it was anything but crowded. I waited 20 minutes for a server to acknowledge our presence (even after verbal and physical gestures). Finally, she dumps us off on another server without saying a word, throws the menu down in front of us and walks away shaking her head in disbelief -- as if WE were the problem. I finally spoke with the manager and, although sympathietic, he offered no compensation of any sort (that is until we asked him for it once we received our check). This would not be a big issue if I hadn't already had a conversation with this manager two weeks prior about the same issues. I used to work in the service industry and recognize the problems here: poor management and an untrained staff.
They do have great beer and the brewmaster is a true gem. I will miss him and the wonderful craft brewed beer as I doubt I will ever frequent the restaurant again.