Osseo Restaurant Guide
Granite City Food & Brewery
(1 ratings)
(763) 416-0010
11909 Main Street North, Osseo, MN 55369
Dining Specials
Frankie's Chicago Style Pizza Pasta Ribs
Italian, Pizzeria Restaurant in
Osseo
Osseo
August 11, 2008 @ 9:01 AM
a diner from Minnetonka, MN
Normally Granit City gets high marks, but this poor excuse of a copy deserves none. Our chicken salad was served without the chicken and little effort was made to correct it, in addition, my steak was under cooked. Worst of all the wait staff is rude and required us to hand them dishes across the table. Even when serving the staff prefers to stand on one side of the table and hand plates to be passed. Water had to be ordered twice and one gets the impression it’s a bother to provide such a service. Management needs replacement and a good training program needs to be implemented. Customer service needs to be revived and attention to detail and proper etiquette should be reestablished. While the chain has many fine restaurants this is not one of them.
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Avg Rating:
Number of Reviews: 1
August 11, 2008 @ 9:01 AM
a diner from Minnetonka, MN
Normally Granit City gets high marks, but this poor excuse of a copy deserves none. Our chicken salad was served without the chicken and little effort was made to correct it, in addition, my steak was under cooked. Worst of all the wait staff is rude and required us to hand them dishes across the table. Even when serving the staff prefers to stand on one side of the table and hand plates to be passed. Water had to be ordered twice and one gets the impression it’s a bother to provide such a service. Management needs replacement and a good training program needs to be implemented. Customer service needs to be revived and attention to detail and proper etiquette should be reestablished. While the chain has many fine restaurants this is not one of them.
Granite City Food & Brewery Map
Recent Granite City Food & Brewery Reviews
August 11, 2008 @ 9:01 AM
a diner from Minnetonka, MN
Normally Granit City gets high marks, but this poor excuse of a copy deserves none. Our chicken salad was served without the chicken and little effort was made to correct it, in addition, my steak was under cooked. Worst of all the wait staff is rude and required us to hand them dishes across the table. Even when serving the staff prefers to stand on one side of the table and hand plates to be passed. Water had to be ordered twice and one gets the impression it’s a bother to provide such a service. Management needs replacement and a good training program needs to be implemented. Customer service needs to be revived and attention to detail and proper etiquette should be reestablished. While the chain has many fine restaurants this is not one of them.
