A diner from northampton
Dec 31, 2010
Other than the attentiveness of our server, the beer was warm and there was a bird flying above our food in the bar. The owner was yelling at his staff while we were eating our meal. God bless any employee who has to work for a tyrant.
A diner from Allentown, PA
Oct 12, 2010
The customer is always WRONG at Gregory's Steakhouse in Allentown, PA...
The food was mediocre, but incredibly over-priced, and the service was acceptable, although the atmosphere was absolutely TERRIBLE (it was the loudest restaurant I've ever been to). The biggest problem, however, didn't come until it was time to pay.
We had a gift certificate that would cover most of the cost of the meal, which we presented to the waitress. When she returned she said the gift certificate was invalid because it had already been redeemed the past weekend. This was impossible since none of my family members had been there since February, so we asked to speak with the manager. The manager apparently called the owner because he asked my father to come back to the office since the owner wanted to speak with him.
When my father returned he was literally in a state of panic. Since the gift certificate should’ve been almost enough to cover the expense of the meal, we hasn’t brought a lot of money with us and, therefore, weren’t prepared to pay the full cost of the meal. The owner had threatened to call the police if we didn’t pay, so we had no choice but to sit there and wait.
We continued trying to reason with the manager. The waitress even knew my mother and knew we hadn’t been there the previous weekend, but that didn’t seem to matter. Soon enough, the owner arrived a commenced with berating us in front of the entire restaurant (which was incredibly embarrassing). He accused us of making fraudulent copies of gift certificates and trying to pass them off as legitimate.
Considering my father brings Gregory’s a lot of business every February, we figured an owner of a restaurant would try and placate a situation like this in order to keep that business—but no, the owner of Gregory’s seemed to be doing everything he could to ostracize my father. The owner of the restaurant just kept trying to tell my father that he didn’t understand how a business worked (even though my father has been a highly respected business owner for 40 years).
After being screamed at for over an hour by the owner, I went out for air. So I’m not quite sure how the issue was resolved (I do know my father even offered to wash dishes to pay off our bill). I do, however, know that there is nothing that would lure me into Gregory’s ever again.
Most successful business owners know that you sometimes need to extend a courtesy to loyal customers when they’ve had a bad experience even when it’s no fault of your own, but not the owner of Gregory’s. So if you want good food, reasonable prices, and not to be treated like a criminal, stay FAR away from Gregory’s Steakhouse in Allentown, PA.
A diner from Fort Worth, TX
Aug 17, 2009
Very loud and noisy anywhere near the bar area, which seems to be a local hangout for the Allentown alcoholics. The bartender was only interested in her lover boy at the end of the bar, and the other drunks with whom I'm sure she is VERY close. Service in the restaurant was EXTREMELY slow, which forced us to go into that local loser den to order drinks, which were watered, overpriced, and I DO believe we were defrauded by buying a round for the locals without knowing it. I would have NEVER given "JEN" the bartender a $200 tip. Steaks were rare and still cold inside. And who loves pickles that much? Overall, for 6 to dine for $695, I would have preferred a Subway and a mugging. At least then we would have KNOWN we were getting robbed and who did it.
ActiveDiner diner
Dec 23, 1999
Go to gregorys alot one of our favorite places to go, luv the jukebox, nice touch for the people who love music.....love the free pickles and the french onion soup is out of this world!!!!!!!!!!!....love those big beers too!!!!!...lol. always have a good time will keep going back!!!!oh, and love the way they send you that coupon for a free drink when you fill out the comment card.....love that!...i give gregorys a 5+......in my book of relaxed fun and affordable places to go.
