Beware of the employees stealing your belongings and personal items at Pho` 75 (located on First & McKinley). Please be careful if you still consider eating there. This incident actually happened about two years ago but I still remember it well. We were regular customers until this incident happened to us. One afternoon, after my husband paid for our meal, we left and got into our car. After realizing that my purse was still in the restaurant, my husband went to retrieve my purse, but two minutes later, he came out and motioned me to come back in. I went back in and he said, "They say they don't have your purse. Are you sure you left it here?" I told him to ask another employee just for reassurance and I ran back out to the car to double check if my purse was in there. NOPE, no sign of my purse, so I ran back inside. Everyone was busy, no one wanted to talk to us. So we waited and waited. We went back to the customers who were sitting behind and in front of us. Both customers who sat in front and behind our table said nobody else came by the table except for the old employee that cleared up the table. I walked to the back of the kitchen near the restrooms where the old man was scraping the leftovers from the dishes to the trash. I asked him if he saw a purse when he cleared our table, and he quickly took it as an offense and defended himself. "No, I don't see your purse. I only clean table and dishes. I see nothing. I don't steal!" He quickly pushed his cart towards us and we walked back to the front. I went to the register and waited after the owner was done handling a customer. She managed to leave the cashier without acknowledging us, and that made me furious, so I looked behind the register to see if my purse was stashed there. Of course she saw that and came back to ask what I was doing and I told her that someone stole my purse. She assured me that it must have been a customer, which then my husband cutted her off and said that from the time we left and when he came back in to retrieve my purse was only a couple of minutes, so it couldn't have been possible if a customer came by to steal the purse unless they waited for us to leave and then steal it on their way out. However, the customers who sat around didn't see anybody else come by our table except for her employee who cleared the table and customers usually wouldn't lie. The owner went on about how honest and hardworking her employee was and that he would never do such a thing as stealing and that a customer must have taken it and left. I asked her about their video camera they installed behind their register which should have taped the incident and she told me it was broken. She told me she couldn't do anything else and reassured me that a customer must have done it and was already walking away until I told her that I wanted to check the back kitchen. She motioned her hands at me and said, "GO AHEAD! GO DIG IN THE TRASH!" and so I went....and the two employees back there thought I was crazy. One stood there and kept an eye on what I was doing. The other one walked across my path and tried to block me from going further and asked me what I was doing back there. I apologized to him and walked pass him to check their trash bins and right in between them, my purse was found stashed behind them!!! Apparently the thief who found my purse didn't have enough time to look into it. Now remember, we left the restaurant for no more than two minutes and it was gone. So when the thief saw my husband come back into the restaurant, he quickly threw my purse there and went back to clean. So I grabbed my purse and ran out to the front, held my purse up in the air and the whole time the owner just shook her head. They were scared. I told them I had no money in my purse except for personal identification and pictures of my children. How could somebody be so low and do this? The customers knew what had happened. The younger lady came out and showed us the sign saying that they were not responsible for any missing items, however I told her that one of their employees committed this wrong and lowlife act and they need to be held accountable for this wrongful act against their customers. We even pointed out to the employee who did it and the old coward wouldn't even dare look at us nor did he defend his innocence. We didn't threaten to call the cops, however we told them we would never eat there again and that we will make sure all our friends and family will do the same. We thought we did the right thing.
If a place is not honest about their service to their customers, why would you want to give business to them? Would you trust eating their food? Please be cautious and reconsider eating there and let others know what kind of business Pho 75 really is. I eat pho at PHO 90 now, located on fresno and clinton. their broth is not oily, it's tasty, their lettuce and cilantro are fresh, unlike PHO 75. and PHO 90 is quick.