Kitty the owners wife is the most unprofessional business owner I have ever met. She treats customers with no respect and has a filthy mouth. Do yourself a favor and choose another place for diner
Bizarre! Kitty, the Hostess with the Mostess Attitude, created a nightmare experience! Within seconds of crossing the Threshhold into Hell, we all felt her wrath. She stated 5 times that we didn't have reservations. Several times she insisted that a group of 3 standing behind us were with us and tha...
I am sputtering. This place defies description. I don't believe there are any bad enough words in the English language to describe their customer service. I really don't understand why they are still in business, or why anyone would ever go back there, after being kicked around by the owners. I have...
Amber Jack Alehouse is not a very clean place. I went for breakfast and when I opened the catsup to put on my eggs, little ants fell on my hashbrowns. I only got an apology from the waiter, not the owner who was there. Catsup should be kept in the refrigerator during the night, not on the tables. ...
The food is not bad. A decent value for the money. The problem is with the owner. I've never had such a horrible experience dining out. I had the unfortunate experience of dining there yesterday and witnessed the owner (perhaps manager?....a large woman with a loud mouth -definately in charge) g...
The food was fairly good for the price but adding $.45 for a Caesar salad (as opposed to a house salad) is pretty ridiculous considering the difference between the two.
In the future I would call ahead to see if the VERY rude hostess was working. Someone mentioned that she was one of the owners...i...
Worst Mothers Day ever!!!!! Went for Brunch had a reservation. My party and I were treated as if we were inconviencing the hostess (Later to find out she was the owner) The food smelled good but for the price, Hometown Buffet would have been equal in value. Bland and moderately warm describes th...
I had the worse dining experience of my life at this place. The Hostess is part-pig and foul-mouthed as well. The service was slow and the food was cold. Don't go here - you'll regret it!!
Went there Sunday morning (Dec 28) for breakfast for the 2nd time in a couple of months. For the 2nd time they were out of sausage patties (and it was well before they were to stop serving breakfast). 2 people in our party were set on having sausage patties that morning for breakfast and so we dec...
Ditto to what everybody else is saying. The food is generally edible.. The service is a crapshoot.. The hostess and the owner have absolutely no business doing anything that involves dealing with the public. We got kicked out for asking why they're always out of stuff on their menu. We'll be visitin...
My husband and I ate there only after driving around for an hour to find something due to it being a Friday evening. We were not greeted and when we were finally noticed it felt like we were inconveniencing them to be there. The service was slow and often we had to repeat our requests. The steak w...
In response to the owner's comment of 2/06-
What you posted below is not true. I never said "I can't believe you're out of f---ing sausage". I never called you a "m---er f---er", or any other names for that matter. None of what you claim below ever happened, and we both know it.
For the benefi...
Our food was ok, but a little pricey for the low quality. But while dining here I truely felt awful for the gal waiting on us, that owner really is horrible to her employees. I ended up spending more than I intended when I gave the waitress a nice sympathy tip.
I see the owner of the establishment is on here claiming that these anonymous people who complain are lying. My name is Bill Brooks, I was called an A**hole by her as I walked out the door - after complaining, civilly, that she had seated another couple in front of my wife and I after giving her out...
Our group went in with reservations, the owner seated us a two separate tables - there were very few other people in there, so we moved the tables together - The lady owner came unglued! Started yelling at us about moving her tables around - who gave you authority to move those tables? Those are my ...
this restaurant took 55 min to serve food to 4 adults and 2 children. When complained to the OWNER she seen no problems with it. She told us if we wanted faster food we need to go to McDonald cause thier food sits under warmers. Then when we stated we could have went to the Cracker Barrel and got ...
I had the unfortunate experience of eating at this restaurant recently. The food was mediocre and the Owner's wife was one of the rudest individuals I have ever met. She reminded me of Kathy Bates in Misery.
We started going here earlier this year - food is average - service is average - nothing spectacular or unique on the menu - just a place to eat - until - twice now, we've been shorted on side orders with our dinners and then tonight, the place was busy and there were 2 couples waiting to be seated,...
I am a frequent visitor of Amberjack Alehouse and will never stop going there. The owners are wonderful poeple who are always around and available to talk with. They take suggestions and comments very seriously. Great food, great atmosphere!
Had a great dining experience on 07/24. With a group of 18.This is a good family type restaurant.No frills, just good food and service. They had a full house,and looked like everyone was having a good time. We were not rushed, and everyone in our group was well satisfied. Food was moderatly priced ,...